that receivedthe most number of customer complaints for 2016, an analysis of grievances submitted to the Consumer Financial Protection Bureau revealed. The report published Tuesday by LendEDU, a marketplace for student loans and student loan refinance, looked at the number of complaints per $1 billion in deposits. The analysis found that TCF Bank had 12.3 complaints per billion, the most of any bank for 2016. We were surprised that a regional bank led the list in the number of complaints per assets under deposit, said Nate Matherson, the co-founder and CEO of LendEDU, reportedly said. We thought for sure Wells Fargo would have been on top of the list, but they werent. Wells Fargo was fined a total of $185 million by California and federal regulators in September this year for allegedly opening millions of unauthorized accounts for customers in order to meet its aggressive sales goals. Since 2011, employees had created millions of fake bank and credit card accounts without the customers knowledge. This resulted in the bank earning unwarranted fees not to mention employees boosting their sales figures and consequently earning higher pay checks. Wells Fargo confirmed it had fired as many as 5,300 employees in the last few years in relation to these practices.

http://www.ibtimes.com/banking-trends-2016-tcf-citigroup-wells-fargo-feature-top-5-banks-us-receive-most-2460888

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